Privacy Policy

Effective Date: 10.09.2025

Last Updated: 10.09.2025

At Meher Sra Designs, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable under Indian law.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Applicability

This Privacy Policy applies to all visitors, clients, and users of our website and services. It governs the collection, storage, use, transfer, and disclosure of personal information, including sensitive personal data, as defined under Indian laws.

2. Information We Collect

a) Personal Information

• Name, email address, phone number, and postal address.
• Billing, invoicing, and payment details.
• Information shared during consultations (project details, design preferences, photographs, documents).

b) Sensitive Personal Data or Information (SPDI)

• Financial details (bank account, card details, UPI information).
• Passwords (if applicable for client logins).
• Any information received under a lawful contract or professional engagement.

c) Non-Personal Information

• Device details (IP address, browser type, operating system).
• Location information.
• Website usage data (pages visited, time spent, clickstream data).
• Cookies and tracking technologies.

3. Purpose of Collection and Use

• To provide and improve our interior architecture and design services.
• To personalize your experience and tailor our offerings.
• For communication regarding inquiries, projects, or contractual matters.
• To process payments and maintain financial records.
• To comply with applicable laws and legal obligations.
• To send newsletters, updates, or marketing communications (only with your consent).
• For internal research, analytics, and service improvement.

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure in accordance with this Privacy Policy.

• You may withdraw your consent at any time by writing to us at [Insert Email].
• Withdrawal of consent may affect our ability to provide services.

5. Disclosure of Information

We do not sell or rent your personal information. However, we may share information with:

• Service Providers: Vendors assisting with website hosting, payment gateways, logistics, and related services.
• Legal Authorities: If disclosure is required by law, court order, or government request.
• Business Transfers: In case of mergers, acquisitions, or restructuring of our business.

All third parties handling sensitive personal data are required to maintain reasonable security practices as mandated under Indian law.

6. Data Security

We adopt reasonable security practices and procedures as prescribed under Rule 8 of the SPDI Rules. This includes technical, operational, and managerial safeguards to protect against unauthorized access, alteration, disclosure, or destruction of information.

Despite our efforts, no system can guarantee complete security, and we disclaim liability for circumstances beyond our control.

7. Data Retention

We retain personal information for as long as it is necessary for the purposes for which it was collected, or as required under applicable Indian laws.

8. Your Rights

Under Indian data protection laws, you have the right to:

• Access, review, and correct your personal information.
• Withdraw consent for collection or processing of your information.
• Request deletion of personal data, subject to contractual and legal obligations.

To exercise these rights, please contact us at [Insert Email Address].

9. Cookies Policy

Our website uses cookies to:

• Enhance browsing experience.
• Track website performance and analytics.
• Remember preferences for future visits.

You can disable cookies in your browser, though this may impact site functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies, content, or practices of these external sites.

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If such information is inadvertently collected, we will delete it promptly.

12. Grievance Officer

In compliance with Rule 5(9) of the SPDI Rules, we have appointed a Grievance Officer. You may contact them for any concerns regarding your personal information:

13. Updates to this Policy

We may update this Privacy Policy from time to time in compliance with Indian laws or changes in our practices. Updates will be posted on this page with the revised effective date.

14. Contact Us

For questions or concerns about this Privacy Policy, please contact us at: